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About SFS Pharma Logistics

SFS Pharma Logistics delivers temperature-controlled life sciences shipments door to door, anywhere in the world.  Headquartered in Singapore since 2009, we are Asia Pacific's specialist with ten offices and our own pre-conditioning facilities across the region, operating under one set of standard operating procedures and maintaining full chain of custody.

Each office is run by local teams, from management to operators, who understand their market's regulatory environment and are trained as one group to the same standards for global shipments. We are hands-on by design.

Beyond the region, our specialist global network extends the same white-glove standard to every continent, with SFS as your single accountable partner from origin to destination.  Every shipment is managed through our AI-enabled Control Tower, giving you real-time, door-to-door visibility from pickup to delivery.

​​Global reach. Local expertise. Full chain of custody.

Mission 

To achieve more with less.

Vision 

To set the standard for technology-enabled life sciences logistics.

Core Values 

Accountable. Flexible. Adaptable

About
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Quality

Quality

There is no compromise when it comes to ensuring safe transportation of temperature sensitive pharmaceutical shipments.

Our high standards of service are achieved by leveraging on technology and digitalisation to standardise our process flow.  


We achieved high quality standards by investing into our people education, training and job redesign.

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Services
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APIs

SFS delivers active pharmaceutical ingredients safely and without temperature deviation. Every shipment is planned around the shortest available flight routing, the correct thermal packaging solution and a structured risk assessment, so your APIs arrive at destination with their integrity intact.

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Biological Samples

Our specialists handle UN3373 biological samples door to door, providing temperature-controlled packaging and expert customs guidance. All outbound and inbound documents are pre-checked to ensure smooth clearance and on-time delivery to destination sites, and we advise clients on the permits required to export and import biological substances.

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Clinical Trials

We arrive at your facility with pre-conditioned VIP thermal packaging and a temperature logger, then manage collection, customs declaration and door-to-door delivery. Our validated VIP and PCM solutions recharge in airline cold rooms, minimising excursion risk, while pre-shipment document checks and next-flight-out routing keep transit times short.

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Direct to Patient

SFS leverages technology to deliver clinical trial medicines directly to patients' homes, with every shipment managed safely, accurately and with full visibility from dispatch to doorstep.

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Vaccines

We provide validated packaging solutions and risk management for vaccines intended for human or animal use, whether shipped at -20°C or between +2°C and +8°C, ensuring safe transport and delivery to site.

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Active Containers

With deep familiarity across leading active container brands, SFS arranges rental, delivers the empty pre-conditioned unit to your site for loading, manages export door to door, and returns the empty container to the appropriate network station.

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Comparators

SFS offers a complete comparator solution, advising on temperature-controlled packaging, flight routes and transit times, and preparing the shipping documents and licences required for outbound and inbound movements. We also account for kits and neutralise paperwork from the source of purchase.

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Cryogenics

For cryogenic shipments, SFS pre-checks all documentation, prepares the dry shipper with liquid nitrogen, provides an ultra-low temperature logger and collects directly from your site, safeguarding temperature integrity throughout the journey.

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Frozen Blood Collection

We supply a wide payload range of validated dry ice shippers, together with dry ice, 95 kPa specimen bags, absorbent pads and temperature loggers, and pack blood samples at your site. Where necessary, our team can replenish dry ice at the airport.

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Passive Containers

SFS rents passive containers across leading brands and pre-conditions each unit to the required temperature profile in our own facilities. We deliver the empty container to your site for loading, manage the export door to door with temperature loggers in place, and return the empty unit to its network station.

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Pallet Shipper (Major Brands)

SFS pre-conditions pallet shippers from all major brands across the full range of temperature profiles, from frozen to controlled room temperature. We can procure the shipper, pre-condition it in our own facilities, deliver it to your site and pack the consignment on the spot, leaving it fully ready for export.

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VIP Box Stock Up (Major Brands)

SFS holds ready stock of major-brand VIP small parcel shippers and pre-conditions them for a full range of temperature profiles, so validated packaging is always available at short notice. We can procure, pre-condition, deliver and pack at your site, with a calibrated temperature logger placed inside every box before export.

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VIP Box One-Way Rental (Asia Pacific)

SFS leads Asia Pacific in one-way rental of reusable VIP and PCM small parcel packaging. A pre-conditioned box and temperature logger arrive at your door, with no investment in infrastructure, inventory or box recovery. Ranges: +2°C to +8°C, +15°C to +25°C, -15°C to -25°C; payloads 2.8L to 97L and larger.

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Pallet Shipper One-Way Rental (Asia)

Our closed-loop, one-way pallet shipper rental offers a sustainable alternative at competitive rates. Every unit arrives pre-conditioned and fitted with a data logger, removing the need for customers to invest in conditioning facilities or manage container recovery.

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Pre-Conditioning Services

Using our own facilities across Asia Pacific, SFS pre-conditions thermal packaging from all major brands, from small parcel shippers to pallet shippers, ensuring each unit is at the correct temperature before it reaches your site.

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Customs Declaration

Our in-house customs declaration team are specialists in the local regulatory requirements governing pharmaceutical shipments across Asia Pacific. We prepare and lodge accurate, compliant declarations at both origin and destination, verify HS codes and supporting documents before filing, and resolve queries directly with authorities so your consignment clears without delay.

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Marine Cargo Insurance

SFS arranges cargo insurance tailored to pharmaceutical shipments, covering physical damage or loss in transit and, uniquely, temperature deviation. Should an unforeseen excursion compromise product integrity during carriage, the value of the consignment is protected. Cover is arranged per shipment or annually, giving you certainty from collection to final delivery.

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Dangerous Goods

SFS holds the skills and certifications required to manage most classes of dangerous goods for air and sea transport, including dry ice, lithium batteries and flammable or infectious substances common in pharmaceutical shipments. We classify, pack, label and document each consignment to IATA and IMDG standards for safe, compliant carriage.

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Sea Freight for Pharma

SFS reduces transport costs by moving pharmaceutical cargo by sea rather than air, without compromising temperature integrity. We select reefer containers on reliability and carefully evaluate carrier transit times and routing to protect every shipment.

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AI Control Tower

Our AI Control Tower applies artificial intelligence and advanced technology to manage pharma cold chain shipments end to end: appointed forwarders, customer orders, document completeness, licence accuracy for customs, real-time air and sea tracking, exception management, delivery tracking to final consignee, and KPI reporting.

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 Import & Export Licensing Advisory

Before your shipment moves, SFS pre-checks every product's HS code against the export requirements at origin and the import requirements at destination, and advises which licences and permits are needed. Drawing on regulatory experience across Asia Pacific, we identify gaps early so shipments are never held at customs.

Our Services

Our Locations (Asia Pacific)

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Melbourne (HQ) 9 Fellowes Ct Tullamarine VIC 3043 Sydney (Branch) Unit 8a 69 O’Riordan Street Alexandria, NSW, 2015 Tel: +61 3 9115 5400 Brisbane(Branch) Unit 3, 22 Strathwyn Street, Brendale, 4500, QLD Australia Tel: +61 3 9115 5400

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Beijing (HQ) Rm710, Unit B , Air City Plaza, No.580, Shunping Road, Shunyi district, Beijing 101312 Beijing(Branch) Warehouse No.13, Lingji Building, No.9,8 Street, Airport Logistics Park, Shunyi District, Beijing, China Tel: +86 10 6477 3502 Shanghai (Branch) Rm905, Piaoying Century Plaza, No.578 , Tianbao Road, Hongkou District, Shanghai 200092 Tel: +86 21 6520 1982

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Jakarta (HQ) Jl. Re Martadinata 100 No. C10 Tg. Priok Jakarta 14310 Indonesia Jakarta (Branch) Jl. Sentani Raya No. M23 Kemayoran 10720 Indonesia Tel: +62 21 64711620

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Mumbai (HQ) Unit #207, 2nd Floor, Raheja, Dist- Tesla Indl.Plot No.GEN-2/1/C (PART) TTC Industrial Area, MIDC, Jui Nagar, Navi Mumbai, Maharashtra, 400 705 Tel: +91-22-20871331 Bangalore (Branch) Unit #515, 5th Floor, B wings, Carlton tower, No.1 old airport Road, Hal 2nd Stage, Bangalore Karnataka-560008,India Tel: +91-9130042716 Hyderabad (Branch) 7-1-29/A/1/1 , Ground Floor United Avenue (North End), Opp. Sai Sirisampada Apartment, Leela Nagar, Ameerpet Hyderabad - 500 016 Tel: +91 40 4003 3920 New Delhi (Branch) 206, U.S. Complex, 120 Mathura Road Sarita Vihar, Opp. Apollo Hospital New Delhi -110 076 Tel: +91-22-20871331

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Kuala Lumpur (HQ) 198-3, Jalan Batu Unjur 7 Bayu Perdana, 41200 Klang Selangor, Malaysia Tel: +603-3324 4315/+603-3324 5902 KLIA (Branch) F1-47, Block A KLAS Forwarders Building KLAS Cargo, Complex FCZ KLIA 64000 Sepang, Malaysia Tel: +603-3324 4315/+603-3324 5902

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Singapore (HQ) Changi Airfreight Centre, 115 Airport Cargo Road Cargo Agents Building C #08-11/12 Singapore 819466 Tel: +65 63488887 Singapore (Branch Office) 9 Changi South Street 3 #02-02 Singapore 486361 Tel: +65 67178887 Singapore (Pre-Cond Depot Only) 9 Changi South Street 3 #06-02/03/04 Singapore 486361

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Seoul (HQ) Room 301, Ace Techno Tower, 12 Dangsan-ro 2-gil, Yeongdeungpo-gu, Seoul, Korea 07299 Tel: +82 7077078321

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Taipei (HQ) 1F, No. 118, XingShan Rd., Taipei City 114763 , Taiwan Tel: +886-2-2701661 Taoyuan (Warehouse) No. 17, Ln. 256, Sec. 1, Minsheng N. Rd., Guishan Dist., Taoyuan City 333016, Taiwan

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Bangkok (HQ) 891/46 Thanapat 360 Village Rama 3 Road, Bangpongpang Yannawa, Bangkok, 10120 Thailand Tel: +66 2166 3177 Samutprakan (Branch) 96/67 Moo 8, Soi Watkhusrang Suksawat Road,Nai Khlong Bang Pla Kot, Phra Samut Cedi, Samut Prakan 10290 THAILAND Tel: +66 2409 2825

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Ho Chi Minh (HQ) 8th Floor, Phu Nhuan Plaza, 82 Tran Huy Lieu Street, Cau Kieu Ward, Ho Chi Minh City, Vietnam. Tel: +84 28 3547 0168

Locations

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